Big Playstation Vita 3G Service FAQ

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Sony has put out a ten question FAQ for those of you who purchased the 3G version of the Playstation Vita and need to get your service up and running in the US (because it only addresses AT&T).

playstation vita 3g setup

1) How can I activate my 3G data service on my PS Vita?
Activating the 3G data service doesn’t require going to an AT&T store or even being at a computer. From right on the PS Vita’s home screen, touch the icon entitled “Network Operator” to launch into the process.

Once you’ve initiated the process, you’ll automatically drop out of any WiFi signal you’re attached to and begin syncing with the AT&T 3G service to pull up the activation site.

There are two options on how you want to pay for the service, as a reoccurring payment to be automatically charged monthly, or by purchasing data on a month by month basis.

Continue the process by filling out basic information into the website in order to activate your service. Do NOT hit the PS button to back out of this process or let your PS Vita go to sleep while filling out this form, or you’ll lose all progress and have to start from the beginning.

1) What are the benefits of a 3G-enabled PS Vita?
With the 3G-enabled PS Vita, you can game with real-time connection and immediately socialize with your community through news feeds and turn-based multiplayer game sessions. You won’t miss a beat since you can stay up to date with continuous scores and game ranking news feeds with LiveArea, compete for in-game Trophies, cross-game text messaging with Party, and connect through popular social apps like Facebook and Twitter, all while on the go. Don’t forget that you can also login to the PS Store over the 3G network to download add-ons for some of your favorite titles and browse new games and content.

2) What are the different sizes and prices of the data plans offered for AT&T’s 3G service?
Data plans can be purchased month-to-month with no contract or with a monthly recurring plan (see step-by-step instructions above). The plans come in 250MB ($14.99), 3GB ($30), and 5GB ($50) varieties.

3) How do I access the Free 250MB 30-Day Promo from AT&T?
Here is how you can gain access to your free 250MB DataConnectPass once you’ve paid for and activated your 3G data package (250MB or larger before 3/31/2012):

  1. Login with your user ID and password
  2. Expand the “My Devices and Plans” in the account overview
  3. Select the Vita device
  4. Select “Add a Plan”, and then select “You have earned coupon(s), would you like to redeem?”. The redeemed coupon will be stacked – meaning after the initial purchased session is consumed/expires, then the earned coupon plan will go into effect.

4) What free game do I get with the AT&T promotion?
Along with the free 250MB DataConnectPass, purchasers of a 3G data package will also receive a digital copy of the newly released Super Stardust Delta Bundle, featuring the full game plus DLC for PS Vita ($14.99 value). This redemption code will be sent to you in an email within 30 days from the date of purchase of a DataConnect Pass.

5) If I have a DataConnect Pass with AT&T for my iPad, can I login with the same credentials?
No. You will need to create a new account using a different email address for your PS Vita.

6) If I travel internationally, will my 3G unit still work?
The 3G / WiFi unit will still be able to pick up a 3G signal even when outside of the country. However, additional data packages will need to be purchased in order to cover your data usage during these scenarios. These plans can be purchased on the PS Vita just like your standard 3G data packages.

  1. $24.99 for 50MB in over 100 select countries*
  2. $49.99 for 125MB in over 100 select countries*
  3. $99.99 for 275MB in over 100 select countries*
  4. $199.99 for 800MB in over 100 select countries*

*see for a list of countries. Countries in the Global Data Connect plans may change at AT&T’s discretion.

7) Who can I contact if I run into service issues with the 3G service?
The AT&T customer care contact info and hours are as follows:

AT&T technical support hours: 8:00 AM to 11:00 PM Monday through Friday, 9:00AM to 9:00PM Saturdays, closed on Sundays (Local Market Time)
AT&T Customer Service number: 800-331-0500

8) How can I view my current data usage?
>From the PS Vita, go into the Network Operator application. Once there, selecting “My Devices and Plans” will bring up a list of all of the 3G activated devices under your account. Upon selecting a device, the current data usage will be displayed.

9) How can I cancel my data plan?
>From the PS Vita, please go into the Network Operator application. Once there, selecting “My Devices and Plans” will bring up a list of all of the 3G activated devices under your account. Upon selecting a device, there will be an option to cancel the data plan.

10) I have a very specific 3G PS Vita and/or AT&T question, is there a place where these answers might be?
For more granular questions pertaining to the 3G / WiFi PS Vita or AT&T’s service, please refer to Everything You Need to Know about the Playstation Vita, Its Games, Prices and Settings

In : PC

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