Microsoft Replaces Noisy Xbox One Consoles

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As there have been numerous complaints on the Microsoft forum from Xbox One owners, the company decided to replace the faulty units. The problem is that the owners have reported about some loud noise coming from the devices.

The company says that consoles which are reported to be too noisy will be replaced with new ones. As the number of complaints about a clicking or buzzing noise from running devices is growing on the official Microsoft forum, this comes to show that a problem really exists. It is supposed that the problem occurs mainly for consoles purchased without a Kinect motion sensor.

The problem was first noticed in the beginning of August. Then, it continued being reported by players and now the number of similar cases is more than 750. In response to these posts, Microsoft checked the problem and commented for CNET this Wednesday that there is really a noise when some devices are running.

Microsoft confirmed that: "... a small number of Xbox One owners in some situations may hear a noise from the console that is too loud. While this does not affect the safety or functionality of the system, we're asking customers who believe they are experiencing this issue to contact Xbox Support. At the request of our customers, we are exchanging those consoles for new systems."

At the moment, more than 5 million Xbox One consoles have been sold by Microsoft since the the platform launched last November. This week Xbox One fans can take advantage of the latest promotion offered by Microsoft and have a free game with the purchase of a new Xbox One console.

In case that you have a problem with the noise coming out of your Xbox One console, you can contact Microsoft support team. Still, the cause for the noise is not clear.

In : Console

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